“Knowledge Management platforms are like architectural projects: they need clear flows, effective signposting, comfortable workspaces and a design that makes people feel at ease when using them. And, just as in urban spaces, connections between different systems should create simple and efficient pathways for those navigating between them.”

Cristiane Costa

Head of Knowledge Management

A specialist consultant with over 20 years of experience as a television executive, leading initiatives in Knowledge Management, digital archives and people management within creative environments. She is a member of the Media Management Commission at FIAT/IFTA – the International Federation of Television Archives – and of SBGC, the Brazilian Knowledge Management Society.

Throughout her career as an executive, she had the opportunity to build, from the ground up, several projects involving digital assets across different areas, going deep into the development of controlled vocabularies and taxonomies, always working closely with the Technology department. She implemented information management workflows and a talent database. She has also led high-performance design and research teams and run projects with multidisciplinary teams using agile methodologies, building trust-based relationships with internal clients, vendors, and partners — always with a focus on results and strategic thinking.

Her multidisciplinary background, with a degree in architecture and urban planning, a master's in Business Administration with a focus on Strategy, and MBAs in Knowledge Management and Big Data, gives her an integrated view of information systems, combining strategy, knowledge organization, technology, design, and usability.

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